- Customer has the right to change the start date by providing a minimum of seven days notice, in writing or via email info(@)training-square.co.uk. Any requests received after this date, may not be processed. This is due to limited class size and availability
- Once a module /part of a package/course have started, refund will not be available for any part of the course.
- Course fees exclude exam fees, unless these were paid for separately.
- Customer has the right to claim for a refund, if applied for and received in writing within seven days of the enrolment date. This does not apply for courses starting within a week of enrolment. An administration charge of £200 is applicable if the refund is approved.
- We reserve the right to refuse access to any delegate who has failed to make full payment.
- We collect personal information when you register with us. We will use this information to provide the service requested, contact you in relation to your course/send you marketing information. We will not share your information with any external group/organization, except for cases of prevention of fraud or illegal activities.
- Please note, these terms are subject to change/review when and if neccessary.
- All courses will be delivered within the United Kingdom.